Legal

Privacy Policy

Last Updated: October 11, 2025

At Zynex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized application (DApp) and services.

1

Information We Collect

Blockchain Data

We interact with blockchain networks to facilitate your transactions. This includes your wallet address, transaction history, and smart contract interactions. This information is publicly available on the blockchain and cannot be deleted.

Usage Information

We may collect information about how you interact with our DApp, including your IP address, browser type, device information, and usage patterns to improve our services.

Wallet Connection

When you connect your MetaMask or other Web3 wallet, we receive your wallet address to enable transactions and display your portfolio information.

2

How We Use Your Information

  • To process and monitor your staking transactions and investments
  • To provide customer support and respond to your inquiries
  • To improve and optimize our DApp functionality and user experience
  • To detect, prevent, and address security issues or fraudulent activity
  • To comply with legal obligations and enforce our Terms of Service
3

Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS protocols
  • Smart Contract Security: Our smart contracts are audited by reputable third-party security firms
  • Non-Custodial: We never have access to your private keys or funds. You maintain full control of your assets
4

Third-Party Services

Our DApp integrates with the following third-party services:

MetaMask

Wallet connection and transaction signing

Ethereum Network

Blockchain infrastructure and transactions

CoinGecko API

Real-time cryptocurrency price data

Analytics Services

Usage tracking and performance monitoring

5

Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information (excluding blockchain data)
  • Opt-out: Opt-out of certain data collection and processing activities
6

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our DApp. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our services.

7

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our DApp and updating the "Last Updated" date at the top of this page.

8

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@Zynex.com
Website: Zynex.com

Important Notice

By using Zynex, you acknowledge that you have read, understood, and agree to this Privacy Policy. Please note that blockchain transactions are permanent and public by nature, and we cannot modify or delete data recorded on the blockchain.